If you are a new client, you'll need to book a virtual consultation before attending clinic for treatment. You can book this by choosing 'Remote' then selecting 'Aesthetic and Skin Video Consultation'. All appointments require a £50 deposit which is redeemable against treatment or refunded if you decide not to book a physical appointment. Please note the deposit is non-refundable if appointments are cancelled or rescheduled within 48 hours of the appointment time. If you need to reschedule or cancel your appointment before this time, simply get in touch with the VIVA Team. For help, please contact firstname.lastname@example.org.