We require a £50 deposit for all appointments. This will be refunded if you decide not to proceed with treatment. A consultation is necessary for all new clients. Please note the deposit is non-refundable if appointments are cancelled or rescheduled within 48 hours of the appointment time. If you need to reschedule or cancel your appointment before this time, simply get in touch with the VIVA Team. For help, please contact firstname.lastname@example.org.